THE CUSTOMER
For over 35 years, the Quebec based Cousineau family has been growing, importing/exporting and selling produce for the Canadian and American markets. Through hard work,
excellent products and strong relationships, they’ve become the largest grower of broccoli (or Bro-Quali, as they’ve branded it) in Canada; counting major supermarket chains among its
clientele.

In addition to broccoli, Jardins Cousineau also produces cauliflower, lettuce and onions. With operations and partnerships in California, Mexico and Spain, they have several
time-sensitive logistical requirements.

THE SERVICES
Initially, Jardins Cousineau made the switch to Delmar International Inc. for customs services, a core offering since 1965.

“Prior to working with Delmar, customs services was a pain point. Our previous broker would occasionally mishandle papers, causing delivery truck delays – sometimes overnight.
Delmar Customs Services are efficient and effective, ensuring that border slowdowns are rare, if ever,” said Martin Cousineau, second generation owner at Jardins Cousineau.

The company then took advantage of Delmar Fresh – a specialized vertical dedicated to producers. Thus, Delmar began handling Ground Services for Canada, U.S.A. and Mexico, including the use of refrigerated trucks.

THE EXPERIENCE
The all-in-one logistics capabilities of Delmar simplifies processes for Jardins Cousineau. Delmar schedules, moves, clears, tracks and delivers shipments, reducing potential
communication breakdowns associated with relying on multiple logistics providers.

“We consider Delmar a true partner who has contributed to our growth…

Paul Cousineau, Jardins Cousineau

…We have forged strong relationships with the Delmar team, and that, combined with consistent results, has led to a high level of confidence in the services that they provide.”

Moving forward, Jardins Cousineau expects the partnership to grow, including the potential to utilize Delmar’s Ocean Freight Services – all in the name of harvesting success.