AT A GLANCE

• Regal Confections
• Founded in 1962
• Manufacturer/Importer/Exporter
• Delmar Client since 2005

THE CUSTOMER

Since 1962, the family-run Regal Confections has been a leading Canadian importer of popular chocolates and other fun treats. Its brands include Tootsie Roll, PEZ, as well as various licensed candies bearing prominent Disney and Nickelodeon properties.

Regal added chocolate manufacturing approximately 9 years ago, a major factor in seeing its exports to the U.S. steadily grow.

“We began mainly as a seasonal business, focused on Halloween and Christmas. But over the decades, we’ve evolved into a more robust, diverse, year-round operation,” explained Allen Eisenberg, Director of Foreign Purchasing and Logistics.

THE SERVICES

Regal works with factories all over the world, importing goods from regions such as Europe, South America and China. As such, they have many logistical requirements.

The company began using Delmar in 2005 for customs brokerage. A year later, Regal added Delmar ocean freight. Occasionally, Regal also takes advantage of Delmar’s ground services.

“We love Delmar’s flexibility; multiple services provided and the ability to cater to what we need. When push comes to shove, we know that if we need to add a wrinkle they’ll come through. If an issue does arise, the solution is usually fast and painless,” added Eisenberg.

THE EXPERIENCE

Regal demands a high level of service from all its vendors, and Delmar is no different.

“It’s a pleasure to work with the Delmar team. Business isn’t just black and white. They understand that sometimes it’s gray. They’re honest and knowledgeable, and they go over and above to deliver.”

No matter the situation, Delmar’s flexible, hands-on approach is equipped to meet any logistical challenge, from the first mile to the last – delivering results as sweet as candy.

For more information on our logistics, transportation and supply chain solutions, please contact a Delmar Representative.